How Early Should I Arrive

Arrive at least 30 minutes prior to your appointment to review your schedule and take full advantage of our facilities. Appointments begin promptly at the scheduled time. If you are late for your appointment, it may be shortened to allow the technician to be on time for his/her next appointment.

Can I Request A Male or Female Therapist?

Yes; however, we cannot guarantee the availability of any particular therapist. All of our therapists are properly trained to ensure your comfort at all times.

Can Someone at the Spa Help me Choose Treatments?

Our Spa Concierge can assist you in planning a program that best suits your needs.

Should I let Someone Know About Any Allergies, Ailments or Disabilities?

Of course! Especially if you have high blood pressure, allergies or you are pregnant. Please notify your Spa Concierge at the time of booking.

What Should I Wear for My Treatment?

As you will be draped during treatments, suggested dress for massage and most other treatments is simply a robe and slippers, which are provided. Undergarments may be worn if preferred.

May I Bring My Personal Belongings?

While the spa does have day-use lockers, we recommend that you leave valuables in the safe provided in your guest room. Non-hotel guests are encouraged to use the spa’s safety deposit boxes. Many treatments require you to remove jewelry. We regret that we cannot be responsible for lost of damaged items. Due to space limitations, we cannot accommodate ski, snowboard or sports equipment in the spa or club.

How Can I ensure a Fabulous Experience?

Please openly communicate with your treatment expectations. Talking with your technicians will enable them to customize your services to ensure your satisfaction.